Frequently Asked Questions

Kopkon is India's premium digital loyalty and coupon platform that enables local businesses to launch QR-based reward programs in under 5 minutes. Customers earn loyalty points on purchases and redeem QR coupons at participating shops, restaurants, salons, gyms, and more across India.

Businesses create digital coupons on the Kopkon dashboard, which automatically generates a unique, fraud-proof QR code. Customers scan the QR code at checkout using the Kopkon app. The system verifies authenticity in real-time, prevents duplicate redemptions, and records the transaction immediately in the business analytics dashboard.

Customers earn loyalty points every time they make a purchase at a Kopkon-enabled business. Points accumulate in their digital wallet and can be redeemed for discounts, free products, or exclusive coupons. Businesses define the earn rate (e.g., 1 point per ₹10 spent) and redemption thresholds in their dashboard.

Yes, Kopkon is completely free for customers. Customers can sign up, browse participating businesses, earn loyalty points, and redeem coupons at zero cost. There are no subscription fees or hidden charges for shoppers.

Kopkon offers three business plans: Starter (₹199/month — up to 10 active coupons), Growth (₹399/month — up to 50 coupons, popular for growing businesses), and Pro (₹999/month — unlimited coupons and priority support). All plans include QR code generation, real-time analytics, and a 7-day free trial. No setup fee. Cancel anytime.

Kopkon works for all local businesses including restaurants, cafes, bakeries, grocery stores, clothing stores, electronics shops, salons, gyms, pharmacies, hotels, and general local services. Any business with repeat customers can benefit from the Kopkon loyalty and coupon system.

The complete setup — creating a business profile, launching your first coupon, and generating your QR code — takes under 5 minutes. There is no technical expertise required. Our onboarding wizard guides you through every step.

Every Kopkon QR code is cryptographically unique and single-use. The redemption system checks each scan against the database in real-time to reject duplicate or tampered codes. Business staff can optionally enable a PIN confirmation for high-value coupons.

Yes. The Kopkon Business Dashboard provides real-time analytics including total redemptions, active customers, loyalty points issued, revenue impact estimates, and trend charts by week and month. Pro plan users also get customer segmentation reports.

Kopkon requires an internet connection for real-time QR code verification. However, businesses can use Kiosk Mode — a dedicated offline-ready interface — for environments with limited connectivity, which syncs redemption data when connectivity resumes.

Visit kopkon.store/businesses and allow location access. The discovery page shows all Kopkon-enabled businesses within your chosen radius (1–50 km), sortable by distance, rating, or popularity. You can filter by category such as restaurants, salons, gyms, and more.

Yes. Kopkon uses Supabase for secure data storage with row-level security policies. All connections use HTTPS/TLS encryption. Kopkon never sells customer data to third parties. You can review our full Privacy Policy for complete details.